Frequently Asked Questions (FAQ)

Everything you need to know about ColormagiX gifting services.

1. What is ColormagiX?

ColormagiX is a premier gifting company based in Okhla Industrial Estate, New Delhi. We specialize in creating luxurious, customized gift boxes and premium packaging solutions for various occasions, including weddings, corporate events, and festivals.

2. How can I place an order?

You can place an order directly through our website by selecting your desired products, adding them to your cart, and completing the payment process. For customized orders, please contact our customer support for further assistance.

3. Do you offer customized gift options?

Yes, we offer a range of customized gifting solutions tailored to meet your unique preferences. Contact us through our website or customer support for personalized options.

4. What payment methods do you accept?

We accept major credit/debit cards, net banking, and other secure payment methods to ensure a smooth and safe transaction.

5. How long does delivery take?

Delivery times vary based on your location and the type of product. Typically, standard delivery takes 5-7 business days, while customized orders may take longer. Check the delivery timeline on our website for more details.

6. Can I return or exchange an item?

We accept returns and exchanges for standard items as per our return policy. Customized items are non-refundable unless damaged or defective.

7. Do you offer corporate gifting services?

Yes, ColormagiX provides specialized corporate gifting services, including bulk orders and customized packaging for business events and special occasions.

8. How can I contact ColormagiX for further assistance?

For any inquiries or support, please contact us via our website's contact form or email us at support@colormagix.com.

9. Are the products eco-friendly?

We prioritize sustainable practices and use eco-friendly materials wherever possible to create our premium products.